Privacy Policy

Last Updated: 17/01/2023

IMPORTANT: This policy explains how Flux Chem collects, uses, and safeguards your personal data. By using our services, you agree to the practices outlined below.

1. Information Collection

1.1 Data We Collect

  • Email address for order communication.
  • Shipping address (billing address is not required).
  • Order details and preferences.
  • Payment confirmation IDs (no sensitive financial data stored).

1.2 Automatic Data Collection

  • IP addresses for security and fraud prevention.
  • Device and browser information.
  • Website usage data collected via cookies (no third-party tracking).

2. Use of Data

2.1 Purpose

Your information is used solely for processing orders, coordinating shipments, providing customer support, and complying with legal obligations.
NO MARKETING: We do not use your data for advertising, promotional emails, or third-party marketing.

3. Data Security

3.1 Protection Measures

  • End-to-end encrypted email communication (PGP available on request).
  • SSL encryption on our website.
  • Minimal retention of personal data.
  • Pseudonymization techniques applied where feasible.

3.2 Payment Data

We do not store credit card details, crypto wallet private keys, or PayPal credentials.

4. Data Sharing

4.1 Third-Party Disclosure

  • Shipping providers (address information only).
  • Payment processors (transaction IDs only).
  • Legal authorities when mandated by law.

4.2 International Data Transfers

All data is processed and stored within the United States. International users acknowledge and consent to this transfer.

5. Your Rights

5.1 Access and Control

You may request to view your stored data, correct inaccuracies, or delete non-essential information (excluding legally required records).

5.2 Opt-Out Options

  • Manage browser cookie preferences.
  • Request encrypted email communications.
  • Request discreet shipping options.

6. Policy Updates

We reserve the right to update this policy at any time. Continued use of our services after changes implies acceptance. Significant updates will be communicated via email.

CONTACT: For privacy inquiries, please email fluxchem9@gmail.com with "PRIVACY REQUEST" in the subject line.

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